ARQUILED’s website assures its users privacy and security in the data provided for the numerous services available, and only requests and collects data necessary to provide the service according to the explicit indications on the website and the user’s options.

 

1. PRIVACY AND DATA PROTECTION

ARQUILED, Projectos de Iluminação, S.A. takes responsibility for protecting the privacy and personal data of all users, in accordance with the requirements approved by UE Regulation 679/2016 of the European Parliament and of the European Council of 27 April 2016.

In general, ARQUILED’s website can be visited without revealing any personal information. There are, however, areas of the website where we require users to provide their personal data to enjoy the services available there, namely in the Blog.

We recommend that users take additional security measures, such as maintaining properly configured and updated equipment and programs, using malicious software and firewall protection, and not navigating websites that do not have the necessary guarantees of authenticity.

The use of this website constitutes acceptance of our Privacy Policy & Cookies. It is advisable to read this Policy, which may be revised or changed at any time. All changes will be posted on the website.

 

2. SOCIAL MEDIA AND LINKS TO EXTERNAL WEBSITES

The ARQUILED website includes social media features, including “Share” and “Follow” buttons for Facebook and LinkedIn.

These features can collect your IP address and the page you are browsing on our website, and can create a cookie to run the feature properly. Your interactions with these features are governed by ARQUILED’s privacy policy.

Our website may also include links to external websites whose privacy practices may differ from ARQUILED’s. If you provide personal information to any of those websites, the information is managed by the privacy policies of those websites.

 

3. PERSONAL DATA

Personal data is information relating to an identified or identifiable person. This information can be of any nature and can be found on any medium, including sound and image.

Any person who can be identified directly or indirectly, including by reference to an identification number, or one or more specific elements of his or her physical, physiological, psychological, economic, cultural or social identity shall be identifiable.

This information can include the IP address, browser type, domain, access times and addresses of referral websites. This information is used for the operation of the service to guarantee the quality of the service and to provide general statistics regarding the use of the ARQUILED website. This collected data is automatically linked to personally identifiable information such as name and email address.

Your personal information is only used to ensure the relevance of the contents of our website to your needs and interests, as well as to alert you about product updates, special offers, events and other pertinent information that may be of interest to you.

ARQUILED assumes responsibility for protecting the privacy and data of all users. The personal data is not shared with third parties and is only used with the consent of the user for marketing campaigns or for delivery of our newsletter.

 

4. COOKIES

Cookies are text files stored in your browser when you visit a website. These files are used by most websites to improve performance and user experience and only collect anonymous information, not allowing access to users’ computer or any personal information.

More information about cookies can be found at www.allaboutcookies.org.

To learn exactly how we use cookies and how you can manage them, check out our Cookies page here.

 

5. RESPONSIBLE FOR COLLECTING AND PROCESSING PERSONAL DATA

A ARQUILED – Projectos de Iluminação, SA is responsible for processing the personal data of users of the website www.arquiled.com.

The user must carefully read this privacy policy and decide freely if he wishes to provide his personal data to ARQUILED before using the website. The user guarantees that he is of legal age and that the data communicated are true, accurate, complete and current, being responsible for any nonconformity. If the data communicated belongs to a third-party, the user guarantees that he has informed the third-party about the conditions set out in this document and that he was authorized to provide his data to ARQUILED for the indicated purposes.

 

6. COLLECTING AND PROCESSING OF PERSONAL DATA

 

Personal Data:

Personal information collected by ARQUILED is voluntarily provided by users of our website, such as when filling out a form or subscribing to the newsletter.

The data collected may vary depending on the situation and may include, but not be limited to, your username, email, address or telephone number.

 

Other Data:

ARQUILED also collects anonymous information when users visit the website. This information may include, for example, the type of device, operating system and browsers used to access the site, geographic location, duration of the visit, and number of pages visited. However, it is not possible to relate this data to individual users.

We may also collect personal information from job applications (such as your CV, your application form and the letter).

When we send emails to registered customers, we can track who opened the emails and who clicked on any of the links. We do this to measure the performance of our email campaigns and to improve our offerings. If, in the future, recipients of such communications prefer not to receive them, they may do so using the “unsubscribe” feature provided in the communication itself.

 

7. HOW DO WE USE THAT INFORMATION?

ARQUILED can process personal data for the following purposes:

  • Celebrate contracts with you;
  • send you information that you have requested or that may be of interest to you based on your preferences;
  • invite you to participate in training events or other events organized by Arquiled;
  • communicate with you and answer your enquiries;
  • continuously improve our products and services;
  • and for all other purposes that are directly related to our business relationship, whether you are a customer, supplier or other business partner.

Each time we collect personal data we will inform about the specific purpose of the same to give full transparency on what we do with your personal data.

 

8. DATA RETENTION

ARQUILED will keep your information for as long as your account is active or if it is necessary to provide you with services. You can at any time change your personal information or cancel your consent.

For questions regarding privacy and data protection, please contact us at: privacy@arquiled.com.

All information collected will be treated exclusively by ARQUILED. Thus, we undertake not to sell, exchange, rent or share with third-parties such data without the user’s consent, except if we are obligated and in strict compliance with a judicial decision or order of competent authority with authority.

We may communicate your personal data to other ARQUILED companies in order to perform the contract we have entered into with you or to gather information or documentation that you have requested.

We may also share your data with service providers, contractors and subcontractors who support our business to help us provide the best products and services or organize events. For example, we may use a service provider to process payment information, provide analysis, or use third-party software to manage our CRM system. When we use external service providers, access to your data is limited to what is strictly necessary for that service provider to perform tasks on our behalf. These service providers are prohibited from using your personal information for any purpose other than to provide such assistance and are contractually obligated to protect the personal information disclosed by ARQUILED and to comply with the general privacy principles described in this Privacy Policy.

 

9. SECURITY

ARQUILED has implemented internal security and privacy standards:

  • To process data in a lawful and fair manner, collecting only the information necessary and relevant to the purpose for which it is intended;

  • Do not use data collected for purposes incompatible with collection;

  • Ensure the express consent of the data subject where this is required;

  • Guarantee free of charge the right to delete the data used when requested by the holder;

  • Have security systems that prevent the consultation, modification or destruction of the data by a person who is not authorized to do so and who can detect intentional or unintentional deviations of information.

 

10. USERS RIGHTS

Under the current legislation on the protection of personal data, we inform you that the data subject is guaranteed:

 

  • The right to be informed
    • At the time of personal data collection:
      • The Data Protection Officer contacts
      • The purpose(s) treatment
      • Retention time limit
      • Your rights as holders of personal data
      • The possibility to appeal to the control authority for filing a complaint (and its contacts)
      • Of the (possible) existence of automated decisions and / or profiling.
    • Ask what information ARQUILED has about them and why;
    • To know where your data is stored, and how is handled;
    • Be informed of how ARQUILED fulfills its data protection obligations.

 

  • Right of access
    • Confirmation of the existence or non-treatment of your personal data;
    • Ask how to get access to your data;
    • Provision of a copy of treated personal data, preferably in an exportable format.

 

  • Right to correct, delete and block
    • Be informed about how to keep data updated;
    • Obtain rectification of outdated, incorrect or incomplete data;
    • Possibility of personal data deletion that is no longer necessary for the purpose;
    • Block the processing of this data to check for accuracy or opposition.

 

  • Right to limitation
    • Dispute personal data accuracy, for a period that allows the controller to verify its accuracy.

 

  • Right of removal / to be forgotten
    • Request the removal of your data and the final elimination of those that do not collide with legal obligations.

 

  • Right to portability
    • Request the portability of your data;
    • Possibility of requesting your personal data in a common or frequent use format, to operate the transfer to another organization, even if it is a competitor.

 

The exercise of the rights by the holders may be done through their own forms available on the ARQUILED website or, without recourse to the available forms, through the email address privacy@arquiled.com, as well as by postal mail, directing missives with the following data:

Subject: Exercise the right of personal data protection

To: Privacy ARQUILED

Rua João Chagas, 8C, Dto.

1500-493 Lisboa

Portugal

 

11. CHANGES

To ensure that our Privacy Policy remains current in accordance with the latest legal requirements or any changes to our privacy practices, we will have to change this policy from time to time. By making such changes, we may notify you as necessary. A copy of the latest version of this Privacy Policy will always be available on this page.

 

VERSION 1.1 in force on January 31, 2023